Maintenance and further development

Website maintenance, so you don't have to remember it

We keep WordPress updated, backed up and monitored. You pay a fixed monthly price instead of hourly invoices when something is urgent.

  • From NOK 699 a month (excl. VAT)
  • Updates, backup and monitoring
  • We often take over sites we didn't build, after an audit

What does a WordPress care plan include?

More than ‘we update plugins now and then’. How much we do depends on the plan you choose.

  • Updates

    WordPress core, theme and plugins are kept up to date, without you having to remember.

  • Backup

    Daily backups, so the site can be restored if something goes wrong.

  • Security

    Monitoring and protection against common attacks and vulnerabilities.

  • Uptime and errors

    On Active and Premium we monitor uptime and PHP errors, and find the cause when something stops working.

  • Support

    Help when something breaks, instead of hunting for someone with spare time when it's urgent.

  • Further development

    Premium includes development hours every month, so the site can grow with your business.

Passive is web hosting and a base package without monthly maintenance. Active and Premium include maintenance.

Prices and plans: Passive, Active and Premium

Choose the level by how much you want us to handle and how much you want to do yourselves. Prices apply to sites we have built, excl. VAT.

Passive

FromNOK 699/month

Web hosting with a base package, without monthly maintenance.

  • Automatic updates
  • 1 GB storage
  • Max 2,000 visits a month
  • Daily backup
  • Customer service billed by the hour
  • Page builder

Active

FromNOK 1,790/month

We maintain the site and are available to you.

  • Everything in Passive
  • 2 GB storage
  • Max 5,000 visits a month
  • Cloudflare CDN
  • Security tools
  • Monthly maintenance
  • Uptime and PHP monitoring
  • Customer support for 1 user
  • Green premium server

Premium

FromNOK 4,799/month

We maintain the site and develop it further.

  • Everything in Passive and Active
  • 15 GB storage
  • Max 20,000 visits a month
  • Complete system monitoring
  • Monthly status call
  • 2 development hours a month
  • Customer support for 3 users

Prices apply to sites we have built ourselves. On Active and Premium, advanced solutions such as add-ons and online shops cost extra. The limits in each plan can be raised by agreement or with an add-on.

Add-ons

What is included in the plans, and what you can add.

  • Green premium server

    Our premium server gives you a world-class server.

  • Page builder

    An intuitive, feature-rich visual page builder.

  • Uptime and PHP monitoring

    We keep your website stable and online.

  • Monthly maintenance

    Avoid downtime by always keeping your website up to date.

  • Uptime monitoring

    Continuous monitoring of your website, and we fix any downtime.

  • Free customer support

    Free help with problems and questions about your website.

  • SEO tool

    An intuitive tool for search engine optimisation.

  • Security tools

    Block attacks and protect your private data.

  • Complete system monitoring

    We watch every level of your website and act as soon as something happens.

  • Analytics tools

    Understand how visitors use your website, to increase conversions and visits.

  • Monthly status call

    Together we review how your website is performing and agree the next actions.

  • Consultancy hours

    We set up a design or a custom solution, or produce content for you.

  • Ongoing speed optimisation

    A monthly speed analysis, with measures to make the site faster.

When does a care plan pay off, and when is an hourly rate enough?

  • A care plan pays off

    When the website matters for sales, enquiries or day-to-day operations, such as an online shop, booking, a customer portal or a site with many plugins. Then one serious fault quickly costs more than a few hundred kroner a month.

  • An hourly rate can be enough

    When you have a simple site, update it yourselves and can live with things standing still for a few days. Many start on Passive and move to Active when ‘we'll fix it later’ never happens.

  • Not sure?

    Get in touch. We will tell you whether you only need help now and then, or whether a fixed plan pays off.

Frequently asked questions about maintenance

What is a WordPress care plan?

A fixed monthly agreement where we take responsibility for keeping your WordPress site updated, backed up and monitored. You don't have to remember the technical maintenance, and you get a predictable cost instead of random hourly invoices when something is urgent.

What does website maintenance cost at Nettsmed?

Passive costs from NOK 699 a month, without monthly maintenance. Active costs from NOK 1,790 and Premium from NOK 4,799 a month, with development hours. All prices are excl. VAT and apply to sites we have built. Advanced solutions such as online shops may cost extra.

What is the difference between Passive, Active and Premium?

Passive gives you web hosting and a base package without monthly maintenance. On Active we maintain the site and are available to you. Premium includes maintenance and time to develop the site further. Choose by how much you want to do yourselves and how important the site is to your business.

Does the plan cover security, backup and updates?

Yes, that is the core of Active and Premium. Passive has automatic updates and daily backup, but not the monthly maintenance. The plan cards above show what each plan includes.

When does a care plan pay off instead of paying by the hour?

When downtime, a slow site or a security hole costs more than the fixed monthly price. That typically applies to businesses with an online shop or integrations, or that want to know someone is keeping watch. An hourly rate suits one-off jobs on simple sites better.

Can you maintain a WordPress site you didn't build?

Yes, often, but we start with an audit. We need to see the hosting, theme, plugins and any custom code before we promise Active or Premium. Some sites need tidying up first. If so, we tell you honestly whether we can take over and what it costs.

What happens if the website goes down?

With Active or Premium we keep watch and help you through it: we find the cause, roll back if needed and get the site back up. How quickly depends on the plan and the situation.

Shall we take over maintenance?

Tell us which site it is, and we will tell you honestly which plan fits, or whether an hourly rate is enough.